Terms & Conditions

Welcome to Schneiderman Furniture, Inc. These Terms and Conditions govern your use of the Schneiderman Furniture, Inc. website (collectively, the "Site") and any service offered on the Site (the "Services"). This is a legal agreement between you and Schneiderman, Inc. ("we", "us", or "Schneiderman").

By requesting to use, registering to use, or using the Site (a “User”), you agree that: (a) you have read, understand, and will be bound by these Terms and Conditions, (b) you are of legal age to agree to these Terms and Conditions, and (c) if you place an order on behalf of an organization or company, you have the legal authority to bind any such organization or company to these Terms and Conditions. If you do not agree or are unable to agree to be bound by these Terms and Conditions, do not use the Site or the Services.

We may modify these Terms and Conditions from time to time.  Changes become effective when they are posted to the Site.  Your continued use of the Site or the Services after such posting will constitute acceptance of the revised Terms and Conditions by you.  If, at any time, you do not agree to be bound by the Terms and Conditions herein, do not continue to use the Site or Services.

  1. Use of the Site
    1. As a condition of your use of the Site, you agree to use this Site in a manner that is lawful and proper.  You warrant that you will not use the Site for any purpose that is unlawful or prohibited by these Terms and Conditions.  You may not use the Site in any way that could damage or impair the Site or interfere with others use and enjoyment of the Site.
    2. You agree to report to us promptly any violation of these Terms and Conditions.
    3. You agree that you have read and understood our Privacy Policy.

 

  1. Order Acceptance and Cancellation. You agree that your order is an offer to buy, under these Terms and Conditions, all products and services listed in your order. All orders must be accepted by us, or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion.

 

  1. Products and Services
    1. Schneiderman may make changes to any products or services offered on the Site, or to the prices of those products or services at any time. The price charged for a product or service will be the price in effect at the time the order is placed. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart.
    2. Any weights and measurements are provided only for convenience purposes and should not be relied upon conclusively.  The rendition of the color of products may depend on your computer system and may vary from the actual color of the product(s).
    3. It is your responsibility to ensure that any products, services, or information available on the Site meets your requirements.

 

  1. Payment and Cancelation
    1. Terms of payment are within Schneiderman's sole discretion and Schneiderman requires full payment of any order, including any taxes and delivery fees, prior to shipping. Schneiderman accepts all major credit cards including Visa, Master Card, American Express, and Discover.  Schneiderman cannot accept gift cards, checks, or money orders for online purchases.  Financing is currently only available at our showroom locations.
    2. You represent and warrant that (i) the credit card information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order.
    3. Charges authorized to your credit card at the time of sale will be processed immediately.
    4. Orders may be cancelled within two business days of placement.  To cancel an order, contact customer care within two business days of placing your order.  In the event of a cancellation, Schneiderman will refund the price that you paid for the item to the credit or debit card used to make payment.  Cancellations of orders after two business days may not be possible or may be subject to additional fees.
    5. A restocking fee equal to 20% of the purchase price will be charged for the cancellation of any special order items.  For more information about special order items please contact customer care.
    6. From time to time, at its sole discretion, Schneiderman may offer special promotions, credits, awards or discounts. All promotions can be modified or terminated at any time by Schneiderman with or without advance notice.  Promotions may be offered on a limited time basis and may be subject to restrictions, terms, and conditions.

 

  1. Shipping
    1. When an order is placed, it will be shipped to an address designated by the purchaser so long as that address complies with the shipping restrictions on the Site.  Risk of loss and title for items purchased on the Site pass to you once the items have been shipped from our facility.  You are responsible for filing any claims with carriers for lost or damaged shipments.  Please note that most shippers require damage to be reported within 24 hours of receipt.  Therefore, we highly recommend that you be present for all deliveries, personally inspect all items delivered before signing any documentation, and immediately note any damage with the shipping company.
    2. Though Schneiderman strives to ship all orders promptly, we do not guarantee any specific delivery dates.  If an item is out of stock, back ordered, or delayed for any other reason, Schneiderman will attempt to inform you promptly. Advertised shipping rates apply to Minnesota and the following zip codes in Western Wisconsin: 51400, 54001, 54006, 54009, 54012, 54013, 54015, 54016, 54017, 54018, 54020, 54022, 54023, 54024, 54025, 54027, 54034, 54082, 54107, 54216, 54421, 54480, 54601, 54701, 54702, 54703, 54712, 54720, 54721, 54724, 54725, 54728, 54729, 54730, 54734, 54735, 54736, 54737, 54738, 54739, 54740, 54745, 54745-9603, 54749, 54751, 54756, 54758, 54761, 54767, 54801, 54810, 54822, 54824, 54830, 54832, 54836, 54843, 54849, 54853, 54858, 54859, 54870, 54871, 54872, 54875, 54876, 54880, 54888, 54889, 54890, 54893, 55022, 55849. Schneiderman does not currently offer international delivery or delivery outside of Minnesota and Western Wisconsin.
    3. Schneiderman’s “white glove” delivery service is limited to Minnesota and Western Wisconsin. A single white glove delivery fee applies only to furniture items that can be delivered to your home by Schneiderman in one trip.

 

  1. Customer Pickup
    1. Customer pickup is available at Schneiderman’s Duluth store pickup location and at the Burnsville distribution centers during open hours.  Hours for customer pickup vary by location.  Please check with the store or distribution center for details.

 

  1. Returns
    1. If you are not fully satisfied with your purchase, contact customer care immediately. Schneiderman will accept returns within seven (7) days on in-stock merchandise in new condition for a full merchandise refund.  All shipping costs will be the responsibility of the customer, including any return shipping costs. You bear the risk of loss during all return shipments. Schneiderman does not accept returns on mattresses, box springs, mattress protectors, or lift chairs.  Schneiderman will refund the price that you paid for the item to the credit or debit card used to make payment.
    2. A restocking fee equal to 20% of the purchase price will apply to the return of any special-order items.  A pickup fee equal to Schneiderman’s normal delivery fee to your area will apply to the return of special-order items that Schneiderman picks up.  Any restocking fee or pickup fee charged for a return of special-order items will be deducted from the amount refunded.  Fabric yardage, pillows, mattress pads, sheets, parts of sectionals, dining chairs not part of a set, C.O.M.’s, ottomans, lift chairs, California king mattresses and sets, twin extra-long and full extra-long mattresses and sets are non-returnable.  For more information about special order items, please contact customer care.

 

  1. Warranties
    1. Damage at Time of Delivery: Products that are damaged at the time of delivery, are the responsibility of the shipping company, however, Schneiderman will provide contact information for the shipping company if necessary. Please note that most shippers require damage be reported within 24 hours of receipt. For this reason, we highly recommend that you personally inspect all items in your delivery before signing any documentation relating to delivery and note any damage with the shipping company.
    2. Manufacturing Defects:
      1. Many products sold on the Site include a manufacturer’s warranty.  Customers should contact customer care for assistance with manufacturing defects.  Any manufacturer’s warranty will be limited to the terms of the manufacturer’s warranty policy.
      2. Schneiderman offers a service warranty for one year on parts and labor for repair of defective products.  Schneiderman’s warranty does not apply to damage caused by normal wear, accident, abrasion, misuse, alteration, abuse, or improper care.  For full details on specific products, contact customercare@schneidermans.com.

3. EXCEPT AS SPECIFICALLY SET FORTH ABOVE, ALL PRODUCTS AND SERVICES OFFERED ON THE SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

YOU AFFIRM THAT, EXCEPT AS SPECIFICALLY SET FORTH ABOVE, WE SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY CLAIMS OR FOR ANY DAMAGES ARISING OUT OF THE MANUFACTURER'S FAILURE TO HONOR ITS WARRANTY OBLIGATIONS TO YOU.

 

  1. User Information and Surveys
    1. All information submitted to the Site by Users, including but not limited to cookies, account information, and testimonials is governed by our Privacy Policy.  You can view the Privacy Policy here.
    2. Users who purchase products on the Site may receive a survey after their purchase is completed.  Schneiderman strives to provide an excellent user experience and greatly appreciates your feedback.  In addition to improving our services and user experience, we reserve the right to use any testimonials, statements, or feedback for promotional purposes.  By returning the survey to us, you agree that Schneiderman may use information provided in your survey responses for promotional purposes, including but not limited to display on the Site.

 

  1. User Content
    1. The Site may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features that allow Users to post, submit, publish, display, or transmit to other Users or other persons (hereinafter, "post") content or materials (collectively, "User Content") on or through the Site.
    2. Any User Content you post to the Site will be considered non-confidential and non-proprietary. By providing any User Content on the Site, you grant us the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such User Content.
    3. You represent and warrant that:
      1. You own or control all rights in and to the User Content and have the right to grant the license granted above to us.
      2. All of your User Content does and will comply with these Terms and Conditions.
      3. You understand and acknowledge that you are responsible for any User Content you submit or contribute, and you have full responsibility for such User Content, including its legality, reliability, accuracy, and appropriateness.
    4. We are not responsible or liable to any third party for the User Content or accuracy of any User Content posted by you or any other User of the Site.
    5. We have the right to:
      1. Remove or refuse to post any User Content for any or no reason in our sole discretion.
      2. Take any action with respect to any User Content that we deem necessary or appropriate in our sole discretion.
      3. Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
      4. Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Site.
      5. Terminate or suspend your access to all or part of the Site for any or no reason, including without limitation, any violation of these Terms and Conditions.
    6. However, we do not undertake to review all material before it is posted on the Site, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any User or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

 

  1. Text Message Program Terms
    1. Schneiderman offers its customers mobile alerts about order and shipping updates and other marketing messages about events, new products, and other offers by SMS message (the “SMS Program”). By participating in the SMS Program, you are agreeing to these Terms and Conditions and to the Privacy Policy.
    2. Signing Up and Opting-In to the SMS Program:
      1. Enrollment in the SMS Program requires you to provide your mobile phone number and to agree to these Terms and Conditions. You may not enroll if you are under 18 years old (except in Alabama and Nebraska, 19 years old). Before the SMS Program will start, you will need to verify the mobile phone number you provided by responding to a text message to your mobile phone that affirms your choice to opt-in to this SMS Program and your agreement to these Terms and Conditions. Schneiderman reserves the right to stop offering the SMS Program at any time with or without notice.
      2. By opting into the SMS Program, you:
        1. Authorize Schneiderman to use autodialer or non-autodialer technology to send text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
        2. Acknowledge that you do not have to agree to receive messages as a condition of purchase.
        3. Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.
        4. Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, please email customercare@schneidermans.com. To view and retain an electronic copy of these Terms and Conditions or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you’ll also need an email account you can access from the device, along with a browser or other software that can display the emails.
      3. Messages You May Receive:
        1. Once you affirm your choice to opt in to the SMS Program, your message frequency may vary. You may receive an alert when:
          1. you are welcomed into the SMS Program
          2. you have general questions about products
          3. an order has been placed
          4. status updates or general order information is available
          5. an order has been delivered
          6. an item or items has shipped; an item or items are ready for an in-store pick up
          7. there is a review available for your shopping experience
          8. there are general marketing or promotions
      4. Charges and Carriers
        1. Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone’s pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the SMS Program.
        2. Supported carriers are AT & T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The SMS Program may not be available on all wireless carriers. Schneiderman may add or remove any wireless carrier from the SMS Program at any time without notice. Schneiderman and mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.
      5. To Stop the SMS Program
        1. To stop receiving text messages from Schneiderman, reply STOP to any of the text messages you have received from Schneiderman. For SMS Program operated through a different number, text STOP to that number to opt out. Your opt-out request may generate either a confirmation text or a texted request to clarify the text message program to which it applies (if you have more than one). To complete your opt-out, please provide the requested clarification. You acknowledge that the text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword command and agree that Schneiderman and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Schneiderman through any other programs you have joined until you separately unsubscribe from those programs. These Terms and Conditions still will apply if you withdraw the consent mentioned above or opt out of the SMS Program.
      6. Mobile Phone Number Change
        1. In the event that you change or deactivate your mobile phone number, you agree to notify Schneiderman by emailing customercare@schneidermans.com or calling 1.800.220.2225, ext. 2.
           
  1. Account Security
    1. If you elect to create an account with the Site, it is your exclusive obligation to maintain and control passwords and other login information to your account.  You are prohibited from sharing this information with any third party or allowing any third party to use your account.  You are exclusively responsible for all activities that occur in connection with your user name and password.  You agree to immediately notify Schneiderman of any unauthorized uses of your user name and password or any other breaches of security.  Schneiderman will not be liable for any loss or damages of any kind, under any legal theory, caused by your failure to comply with the foregoing security obligations or caused by any person to whom you grant access to your account.

 

  1. Third Party Links to Site
    1. This Site provides links to other websites, such as mapping sites or manufacturer’s sites, by allowing you to leave this Site to access third-party material or by bringing third-party material into this Site via "inverse" hyperlinks and framing technology (a "linked site").  Schneiderman has no control over the content on a linked site.  The fact that Schneiderman has provided a link to a linked site is not an endorsement, authorization, sponsorship, or affiliation with respect to such linked site, its owners, or its providers.  There are inherent risks in relying upon, using or retrieving any information found on the internet, and Schneiderman urges you to make sure you understand these risks before relying upon, using, or retrieving any such information on a linked site.

 

  1. Property Rights
    1. All materials on the Site other than User Content are either owned by Schneiderman or are the property of Schneiderman's suppliers or licensors.  You may not use these materials unless we give you written permission to do so.
    2. The trademarks, logos and service marks (collectively, "Marks") displayed on the Site are the property of Schneiderman and other parties.  You are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the World Wide Web without the written permission of Schneiderman or such third party which may own the Marks.
    3. All information and content located on the Site is protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.  You are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any content available on or through the Site for commercial or public purposes.  Unauthorized use of the Site may give rise to a claim for damages and/or be a criminal offense.

 

  1. Disclaimer
    1. The information, software, products and descriptions of services published on the Site or a linked site may include inaccuracies or typographical errors, and Schneiderman specifically disclaims any liability for such inaccuracies or errors. Schneiderman does not warrant or represent that the content on the Site is complete or up-to-date. Schneiderman is under no obligation to update the content on the Site. Schneiderman may change the content on the Site at any time without notice. Schneiderman may make improvements or changes to the Site at any time. Schneiderman does not warrant the accuracy, adequacy, or completeness of any information and materials on the Site or provided or obtained in connection therewith. Schneiderman does not warrant that your use of the Site or Services or that information on the Site will be secure, uninterrupted, error-free, available, accurate, or that any defects in the Site will be corrected. Schneiderman makes no warranties about the continued availability of the Site or Services. THE SITE, ITS CONTENT, AND ANY SERVICES OBTAINED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
    2. You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY SITE LINKED TO IT.
    3. You agree that you are using the Site and any products sold hereon at your own risk. Schneiderman, its affiliates and any of their respective officers, directors, employees, or agents will not be liable, whether in contract, tort, or otherwise, for any indirect, punitive, special, consequential, incidental or indirect damages (including without limitation lost profits, cost of procuring substitute service or lost opportunity) arising out of or in connection with the delay or inability to use the Site or a linked site, even if Schneiderman is made aware of the possibility of such damages. This limitation on liability includes, but is not limited to, the transmission of any malware which may infect your equipment, failure of mechanical or electronic equipment or communication lines, telephone or interconnection problems (e.g., you cannot access your internet service provider), unauthorized access, theft, operator errors, strikes or other labor problems or any force majeure.  Schneiderman cannot and does not guarantee continuous, uninterrupted or secure access to the Site.
    4. SCHNEIDERMAN'S SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR SITE.
    5. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS OR THE SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
    6. Your only right and remedy in case of dissatisfaction with the Site shall be your termination of your account and discontinuation of use of the Site.
    7. You agree to defend, indemnify, and hold harmless Schneiderman, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of the Site, including, but not limited to, your User Content, any use of the Site's content, services, and products other than as expressly authorized in these Terms and Conditions, or your use of any information obtained from the Site.

 

  1. General Provisions
    1. Minnesota law governs these Terms and Conditions, as well as any claim, cause of action or dispute that might arise between you and Schneiderman, without regard to conflict of law provisions. For any such claim, cause of action or dispute, you agree and consent to the jurisdiction and venue of the state and federal courts of the State of Minnesota.
    2. If any provision of these Terms and Conditions is held unenforceable, then such provision will be modified to reflect the parties' intention, and all remaining provisions of these Terms and Conditions shall remain in full force and effect.
    3. The failure by us to enforce any right or provision of these Terms and Conditions will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Schneiderman.
    4. Notices
      1. We may provide any notice to you under these Terms and Conditions by (i) sending a message to any email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.
      2. To give us notice under these Terms and Conditions, you must contact us as follows: (i) by facsimile transmission to 763.551.1942; or (ii) by personal delivery, overnight courier, or registered or certified mail to 1600 Annapolis Lane N, Plymouth, MN 55441. We may update the facsimile number or address for notices to us by posting a notice on the Site. Notices provided by personal delivery will be effective immediately. Notices provided by facsimile transmission (with confirmation of receipt) or overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.